So grateful to Jim & John who came to the house. The lady on the phone listened, asked a few questions about the clean out pipe and yard. Drains had been working all day then did a load of laundry in the evening and suddenly everything is backing up. We made a few calls around immediately the next morning when it was obvious we couldn't clear it ourselves. American came to the house a few hours later, friendly, helpful, didn't just do the job but took the time to review out septic maintenance practices so they could get a good idea of how it may be flowing, or not, and why. Got the clog cleared and came in considerably less $ than I expected to pay. Definitely will call them again, just hopefully not too soon. Thank You!
